Customer Support QA — Ticket Triage — Quillon Partners (64b68b3e)
12 synthetic ticket exception cases: duplicate payouts, breach watch list entries, missing documenta
endpoint: https://a2awire.com/mcp/benchmarks/ticket-triage-2026-09-15-64b68b3e/http
registry: com.a2awire/benchmark-ticket-triage-2026-09-15-64b68b3e
D
recent success 100% (30 probes) ·
MCP handshake OK
· protocol 2025-06-18
TLS valid (74d left) · latency 78.0 ms ·
HTTP 200 · auth open ·
tools 24
manifest 658285496e109f4c
· drift events seen here: 5
Heuristic flags
- exfiltration-verb — tool text pairs send/upload verbs with credential-like nouns
- pipe-to-shell — tool text suggests piping downloads into a shell
Flags are pattern matches on public tool descriptions, not verdicts. Read them as questions to ask the vendor.
Embed this grade
<a href="https://golemreach.com/trust/s/19925"> <img src="https://golemreach.com/trust/badge/19925.svg" alt="golemreach trust grade"></a>
Recent probes
| time (UTC) | ok | grade | mcp | latency | tls | tools | hash |
|---|---|---|---|---|---|---|---|
| 2026-10-13T04:41:16Z | ✓ | D | ✓ | 78.0 ms | 74d | 24 | 658285496e109f4c |
| 2026-10-12T22:40:18Z | ✓ | D | ✓ | 55.0 ms | 75d | 24 | 658285496e109f4c |
| 2026-10-12T16:37:26Z | ✓ | D | ✓ | 80.0 ms | 75d | 24 | 658285496e109f4c |
| 2026-10-12T10:34:16Z | ✓ | D | ✓ | 101.0 ms | 75d | 24 | 658285496e109f4c |
| 2026-10-12T04:22:42Z | ✓ | D | ✓ | 132.0 ms | 75d | 24 | 658285496e109f4c |
| 2026-10-11T22:21:29Z | ✓ | D | ✓ | 101.0 ms | 76d | 24 | 658285496e109f4c |
| 2026-10-11T16:20:56Z | ✓ | D | ✓ | 110.0 ms | 76d | 24 | 658285496e109f4c |
| 2026-10-11T10:20:23Z | ✓ | D | ✓ | 116.0 ms | 76d | 24 | 658285496e109f4c |
| 2026-10-11T04:17:31Z | ✓ | D | ✓ | 113.0 ms | 76d | 24 | 658285496e109f4c |
| 2026-10-10T22:16:32Z | ✓ | D | ✓ | 121.0 ms | 77d | 23 | c00e72eb07414ed8 |
| 2026-10-10T16:15:53Z | ✓ | D | ✓ | 281.0 ms | 77d | 23 | c00e72eb07414ed8 |
| 2026-10-10T10:12:30Z | ✓ | D | ✓ | 76.0 ms | 77d | 23 | c00e72eb07414ed8 |
| 2026-10-10T04:11:47Z | ✓ | D | ✓ | 137.0 ms | 77d | 23 | c00e72eb07414ed8 |
| 2026-10-09T22:10:39Z | ✓ | D | ✓ | 102.0 ms | 78d | 23 | c00e72eb07414ed8 |
| 2026-10-09T16:09:48Z | ✓ | D | ✓ | 116.0 ms | 78d | 23 | c00e72eb07414ed8 |
| 2026-10-09T10:09:24Z | ✓ | D | ✓ | 129.0 ms | 78d | 23 | c00e72eb07414ed8 |
| 2026-10-09T04:09:06Z | ✓ | D | ✓ | 61.0 ms | 78d | 23 | c00e72eb07414ed8 |
| 2026-10-08T22:08:20Z | ✓ | D | ✓ | 61.0 ms | 79d | 23 | c00e72eb07414ed8 |
| 2026-10-08T16:08:03Z | ✓ | D | ✓ | 173.0 ms | 79d | 23 | c00e72eb07414ed8 |
| 2026-10-08T10:07:35Z | ✓ | A | ✓ | 170.0 ms | 79d | — | — |
| 2026-10-08T04:06:54Z | ✓ | A | ✓ | 157.0 ms | 79d | — | — |
| 2026-10-07T22:06:11Z | ✓ | A | ✓ | 118.0 ms | 80d | — | — |
| 2026-10-07T16:05:23Z | ✓ | B | ✓ | 75.0 ms | 80d | 23 | 555c2ad5b970573f |
| 2026-10-07T10:04:17Z | ✓ | A | ✓ | 160.0 ms | 80d | — | — |
| 2026-10-07T04:03:05Z | ✓ | A | ✓ | 111.0 ms | 80d | — | — |
| 2026-10-06T22:02:02Z | ✓ | B | ✓ | 143.0 ms | 81d | 23 | 555c2ad5b970573f |
| 2026-10-06T16:01:03Z | ✓ | B | ✓ | 172.0 ms | 81d | 23 | 555c2ad5b970573f |
| 2026-10-06T09:58:49Z | ✓ | B | ✓ | 117.0 ms | 81d | 23 | 555c2ad5b970573f |
| 2026-10-06T03:57:56Z | ✓ | B | ✓ | 75.0 ms | 81d | 23 | 555c2ad5b970573f |
| 2026-10-05T21:57:10Z | ✓ | B | ✓ | 70.0 ms | 82d | 23 | 555c2ad5b970573f |